Terms & Conditions

Terms of Service

The information contained on the JaguarHoster website is for general information purposes only. JaguarHoster assumes no responsibility for errors or omissions in the contents of the service, but we do so on special request.

In no event shall JaguarHoster be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, arising out of or in connection with the use of the service or its contents. JaguarHoster reserves the right to make additions, deletions, or modifications to the contents at any time without prior notice.

JaguarHoster does not warrant that the website is free of viruses or other harmful components.

Important Legal Agreements

JaguarHoster Web Solution provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients are subject to these terms of service.

Billing & Refunds

Services offered by JaguarHoster do not have any refund policy due to the nature of the hosting industry and the costs involved with provisioning and maintaining your service. All sales are final. It is your responsibility to test our services before purchase using our available trial period if applicable and ensure our services fit your requirements. In case of PayPal disputes, card chargebacks, or payment reversals, we are not responsible because it is your responsibility to read our policy pages and accept our terms before completing payment.

We accept PayPal, Paytm, international credit/debit cards, Indian net banking, cards, IMPS, UPI, Instamojo, and Payoneer. There is no minimum contract period for any plan. Any disputes, chargebacks, or cancellations will not result in a refund, and all purchases remain final. Domain registrations, renewals, and transfers are non-refundable. Promotional offers, coupon-based plans, credits, and discounted packages are also non-refundable unless explicitly stated otherwise.

Acceptable Usage Policy

• IRC bots, proxy scripts, anonymizers, pirated software, warez, image-only hosting sites, escrow, HYIP, bank debenture programs, live chat scripts, download sites, lottery sites, muds, RPGs, hate sites, hacker-focused archives, illegal activity sites, flash games, movie or music hosting, file hosting, adult sites, and hacking sites are not permitted.
• We reserve the right to refuse service to anyone. Any material judged obscene, threatening, or harmful may be removed with or without notice.
• Failure to respond to abuse-related emails within 48 hours may result in suspension or termination of services.
• Resellers and direct customers are responsible for ensuring their content and use of services comply with these terms.
• Hosting accounts must be used for legitimate website hosting, application deployment, development, or business purposes and may not be used for illegal, fraudulent, abusive, or disruptive activities.
• Customers may not use our shared or reseller infrastructure to host services that consume excessive resources or interfere with other clients’ services.

Zero Tolerance Spam Policy

• We take a zero-tolerance stance against unsolicited email, bulk emailing, and spam.
• Bulk mailing is not allowed on our shared, reseller, or master reseller servers. Per cPanel account, sending 100 emails is the limit unless otherwise approved by us.
• Any mailing list larger than 5,000 subscribers requires a more suitable hosting solution.
• Mailing lists must be throttled responsibly and may not be used for spam or abusive campaigns.
• Any account found sending spam, phishing, malware, or similar abusive material will be terminated without refund.
• Port 25 may be restricted or controlled on relevant services to protect the network and maintain security.

Backups and Data Loss

Your use of the services is at your sole risk. JaguarHoster is not responsible for files and data residing on your account. You agree to take full responsibility for your backups and data. Backup services are complimentary and may not be guaranteed. Please maintain your own secure copies of important files.

Cancellations and Refunds

JaguarHoster has the right to cancel any account at any time with or without notice. Any abuse of our terms of service, acceptable use policy, privacy policy, or staff may result in suspension or termination. Customers may cancel at any time by submitting a written cancellation request. Domain name purchases and renewals are non-refundable. All purchases are final. No refunds will be given except where explicitly covered by our policy.

Migration Terms

Our transfers team will make every effort to help you move your website to us, but transfers are provided as a courtesy and are not guaranteed. Some transfers may be difficult or impossible depending on the source platform. The free transfer service is available for three days from signup. Transfers outside that period may incur a charge. JaguarHoster is not liable for any lost or missing data during a transfer. You are solely responsible for backing up your data.

Resource Usage

Customers may not use 25% or more of system resources for longer than 90 seconds. This includes CPU, RAM, MySQL, disk I/O, and similar resource usage that impacts the stability of other customers. Accounts found to exceed reasonable usage or affect server performance may be suspended or terminated. Media hosting, backup hosting, adult content hosting, excessive file storage, and repetitive data processing are not supported under normal shared hosting use.

For VPS, dedicated, and reseller environments, customers are expected to use the allocated resources responsibly and remain within the fair usage policy. If a server or account disrupts neighboring services or exceeds the fair usage thresholds, JaguarHoster may impose restrictions or suspend the service.

Other Terms

• Uptime is not guaranteed and may be affected by maintenance, updates, hardware issues, or other events beyond our control.
• Reseller clients are responsible for supporting their own clients and for the actions of those clients.
• JaguarHoster reserves the right to change prices and plan resources at any time.
• JaguarHoster shall not be responsible for damages your business may suffer, including loss of data caused by delays, interruption, or service issues.
• JaguarHoster may disclose subscriber information to law enforcement agencies when required by law.

Support Policy

• Tickets will be answered within 72 working hours.
• If there is no response from the customer within 48 hours, the ticket may be closed as resolved.
• Support replies must be made through the support portal. Email is used only for notification.

Fair Usage Policy

Unlimited disk space and bandwidth do not mean unrestricted abuse of server resources. Customers must use their hosting accounts for normal website operations. Accounts that create excessive load, cause server instability, or misuse shared resources may be suspended or moved to a more suitable plan. JaguarHoster reserves the right to revise its fair usage policy at any time without notice.

VPS / Dedicated Server Policy

VPS and dedicated server customers are responsible for the use of their server and the files stored on it. Abuse-related issues may result in suspension or termination. VPS servers do not include automatic backups, so customers are responsible for maintaining their own backups. Multiple abuse incidents may lead to termination without refund. Customers are also responsible for securing their server operating system, applications, software, firewall configurations, and access credentials. JaguarHoster is not liable for data loss, security breaches, or service interruptions caused by weak server configuration, misuse, or third-party software installed by the customer.

Affiliate Terms & Conditions

JaguarHoster may offer affiliate commissions depending on the product and referral activity. Additional bonus terms may apply. Please contact us for the latest affiliate details.

Email Opt-Out

You can opt out of receiving marketing emails by contacting unsubscribe@jaguarhoster.com. It may take up to ten days to process your request. Transactional messages about your purchases may still be sent.